A new name for “drop-off”

    Scripts for confident client conversations include wellness testing woes
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    A. I agree that “drop-off” may confuse clients and devalue professional services. The term is defined as a brief delivery—hand you the leash or cat carrier and go. You would never drop off a beloved family member on a hospital’s doorstep.
    Use day admission appointment to indicate that pets will be admitted to your hospital for care. Client service r
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